Last updated: March 2024
We're committed to protecting your personal information. This policy explains how we handle your data when you work with us or visit our site.
Look, we're Xandra Lenquintho Architectural Domains, based right here in Toronto at 1247 Queen Street West, Suite 304. We focus on sustainable urban architecture and bringing old buildings back to life - it's what we do best.
When you reach out to us or work with us on a project, we collect some information about you. Nothing weird, just what we need to actually get the job done.
Your name, email, phone number, and mailing address. Pretty standard stuff when you're hiring an architect, right? We need this to send you plans, invoices, and keep in touch about your project.
Property details, building specs, your design preferences, budget ranges - basically everything we need to understand what you're trying to build or restore. We've been doing this since 2012, and trust me, the more you share upfront, the smoother things go.
Like most websites, we collect some technical info when you visit - IP address, browser type, pages you looked at. It helps us improve the site and figure out what people are actually interested in.
We're not selling your data to anyone or doing anything sketchy. Here's the honest breakdown:
We don't just hand out your info to random people. But yeah, sometimes we need to share it:
Engineers & Consultants: When we're working on your project, we collaborate with structural engineers, sustainability consultants, and other specialists. They need the relevant project details.
Contractors & Builders: If we're managing construction, the builders need access to plans and site information.
Government Authorities: Building permits, zoning applications, heritage designation stuff - it's all part of the process.
Legal Requirements: If we're legally obligated to share information, we will. But that's rare.
We take security seriously. Digital files are stored on encrypted servers, physical documents are locked up, and we limit access to only team members who actually need it for your project.
That said, no system's perfect. We do our best to keep everything secure, but we can't guarantee 100% protection against every possible breach. Just being real with you.
Under Canadian privacy laws, you've got rights regarding your personal info:
Access: You can ask to see what information we have about you.
Correction: If something's wrong or outdated, let us know and we'll fix it.
Deletion: You can request we delete your data, though we might need to keep some stuff for legal or contractual reasons.
Opt-Out: Don't wanna receive our newsletters or updates? Just say the word.
Yeah, we use cookies. They help the website function properly and let us see which pages people visit most. We use Google Analytics to track general visitor behavior - nothing invasive.
Most browsers let you control cookies through their settings. If you block them, some parts of the site might not work as smoothly, but you'll still be able to browse.
For active projects, we keep everything until completion and then some. After a project's done, we typically hold onto records for about 7 years - that's pretty standard in the architecture world and helps if any questions come up down the road.
If you just sent an inquiry and never hired us, we'll keep your contact info for maybe a year or two, then it gets purged unless you've asked to stay on our mailing list.
Sometimes we link to other websites - suppliers, building product manufacturers, inspiration galleries, whatever. Once you click away from our site, we're not responsible for how they handle your data. They've got their own privacy policies.
We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll post the new version here and update the date at the top.
For major changes, we'll probably send an email to active clients. For minor tweaks, it's on you to check back occasionally if you're curious.
If you've got questions about how we handle your information, or if you wanna exercise any of your privacy rights, get in touch. We're not lawyers, but we'll do our best to explain things in plain English.
Email: info@xandralenquintho.info
Phone: (416) 555-0142
Mail: 1247 Queen Street West, Suite 304, Toronto, ON M6K 1L3, Canada